At Dogra Times, we are committed to maintaining the highest standards of journalism and ensuring that our readers’ concerns are addressed promptly and respectfully. We believe in transparent and accountable reporting, and we take all feedback, complaints, and grievances seriously.
If you have any complaints or grievances related to the content published on our platform, or if you believe that any of our articles or reports are inaccurate, misleading, or offensive, please reach out to us through the following process:
1. Submission of Grievance
Email: Send your grievance to editor@epaper.dogratimes.com with the subject line: “Grievance – [Your Issue Here].”
Required Information: To process your complaint efficiently, please include the following details:
• Your full name and contact information (phone number and/or email).
• The article title or URL related to your grievance.
• A brief description of the issue, including specific points of concern.
• Any additional information or documentation to support your complaint.
2. Review Process
Once we receive your grievance, our editorial team will review it thoroughly. We aim to respond to grievances within 7 business days and will provide updates on the status and progress of your complaint as needed.
3. Resolution and Response
After a detailed review, we will take appropriate action, which may include:
• Issuing a correction, clarification, or update to the content if inaccuracies are identified.
• Providing an explanation of our editorial decision if no changes are deemed necessary.
• In cases involving sensitive or offensive material, we may consider further actions, such as removal of content, in accordance with our editorial policy.